Welcome to Honolulu Community College Career Readiness and Job Placement Center!
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DELEGATION GUIDES
- Be clear about the assignment. Before you ever talk to your employee, think the job through. What exactly are the results
you want? What is the deadline? What options does the employee have as he/she tackles the assignments. Try to give the
assignment in such a way that the person has some options as he/she does the task. This way he/she will have more of
a sense of responsibility about the work he/she is doing. Ask for feedback before the employee begins the job to clarify
any doubts about the assignment.
- Be sure that the person assigned the job has the time and resources to do the job. It doesn't hurt to ask for that
extra effort from your people, but be sure in your own mind that the assignment is reasonable. There's a difference between
delegation and dumping.
- Monitor to be sure that the job is underway and performed correctly. Don't wait until the deadline to check with the
employee to see how things are going. You are probably already aware how easy it is to have a problem explaining exactly
what you want. Be friendly and helpful as you monitor. Assume that the employee will do his very best once he understands
the assignment.
- Provide feedback to let the employee know whether his performance is on or off the track. Provide any assistance that
is needed to complete an unusual or difficult task. Even when the performance is okay, be sure to tell the employee that
the job is just what you wanted. Don't miss any opportunity to give praise or recognition.
- When the job is finished, thank the employee for doing the job. Be generous with praise and be sure that he/she receives
credit for the work he/she has done. Nothing is more discouraging than to give your all to complete an assignment and
then find that your supervisor has taken all of the credit for the job and never mentioned your efforts.
- Delegate with style and grace. Be pleasant in your dealings with your employees. You spend more time with them than
with your family. Make the working relationships as pleasant as possible.